they got me into a rental though I’ll keep y’all posted.
I read a news story a couple of weeks ago about 3 examples of other brands having a similar thing happen on EA chargers. It sounds like in your case the High Voltage fuse did its job, but it's really unfortunate that there is no ETA for the replacement.
I don’t think that’s likely. This isn’t an item you’ll find in the owner’s guide or fuse box, and it’s never supposed to blow unless there’s a fault in the HV system. I’ve heard of occasional failures like these happen to other brands, but I’ve never heard of an owner being charged to fix them.
I actually think the most likely scenario is that Kia will fix it on their dime, it would be interesting to know what sort of investigation they do on their own or in collaboration with EA but it’s unlikely we’ll ever know
Wow I also recently saw 170kw on a 150kw station but the car errored out and stopped charging. Maybe I dodged a bullet.
I also had a similar situation, car errored out twice on different 150kw chargers and actually triggered a fault with my L2 charger after I limped home with 5% left. I was really worried because I didn’t even have enough juice to make it to any dealership without a tow. That fault required power cycling the L2 charger and disconnecting the 12v. EA has shit chargers here. Not to mention it’s was freezing and the damned charge cord refused to release. After about 20 minutes in the cold on the phone with EA I figured out how to get it to release. Push in really hard then release the latch and pull out.
Or you could open the rear hatch, twist the cover plate on the right side and pull it off and pull the knob under the cover. That's the emergency release to unlock the charge connector.
it was cold, I was pissed, with a brand new EV6 that wouldn’t charge and wouldn’t release the cord. I had already spent 20 minutes futzing with the shit EA app and charger interface just to get to that point. Never had that problem on that same set of chargers with my Bolt EUV or Mach E and neither did the Ioniq 5 or ID4 that was charging before me at both chargers. It wasn’t a good time so RTFM was really not on my radar. Since that fateful day the car will no longer DCFC so still need to bring it in.
That's a different thing, though. Damage isn't covered because it's caused by another party; that's not the same as noncoverage of a consumable.
have to respectfully disagree. If an 8 month old car has all of its spark plugs go bad at once, the manufacturer Is not going to tell you to go after She’ll or Citgo for the problem. I have a home charger, I’ve used EA I’ve used charge point…who would I go after specifically? Car is suppose to handle up to 350kw with no issue. If 170kwh charging is putting this thing out of service for 3+ months, the manufacturer lied
This is the problem these days. It's never anybody's fault, every manufacturer, business, or gov. authority (small and large) is always looking to dodge responsibility. Likewise for general civilians, never owning anything. And then there's the factor that EA and Kia are partners, so whose fault it is is irrelevant. Luckily, it sounds like Kia and other EV manufacturers seem to be covering these charge faults with minor crappy dealer exceptions, Cough Ford... Sometimes as a manufacturer or owner, you just take the hit and fix it. Even if you did everything right. That's actually called customer service and it still does exist. Sometimes takes lawyers but so be it.
I sympathize with your dilemma! Perhaps you could try to source a 'used' fuse from a totaled car, like the one discussed in the 'I miss my EV6' thread?I’ll follow up on my other post, but just to get eyes on this, my car threw 2 error messages “check electrical system” and then check 12v system” car died, towed to dealer, they just told me I blew the high voltage fuse and there is no ETA in sight for the vehicle.
I'm pretty sure that (some? all?) EA 150kw stations are just one 350kw supply split in two so it is possible to get ~170kw on those chargers without being out of the ordinary
