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26 Posts
I have had my EV6 for just over a week now.
I am enjoying it so far, but thought I would mention an issue that I have encountered twice.
I have twice charged on CCS chargers, and have forgotten to turn the car off completely before the charging session started.
This has resulted in the car doing the following:
The 1st time it just sorted itself out (I must have got enough distance between me and the car … more on this later!).
The 2nd time, I had to call the RAC Recovery service, as no matter what I did, I was unable to get the car going again.
RAC guy; John was excellent. He took the lead acid battery off to see if this would reset the car. It didn’t. The Kia Connect app was stating the lead acid battery was low, so John put it on charge to pump some volts into it. This did nothing to change the status.
After much head scratching, John asked me to walk away from the car with my key.
As I increased the distance of the key from the vehicle, he was able to press the start button, and the car jumped into a Ready State, and normal operation resumed!
I previously believed that this was due to the car being in an ON state when CCS DC Charging, but it appears that a few owners are now getting "bricking" or "zombie" issues even when not charging, and this is also being reported by Ioniq 5 drivers too, so appears to be related to the e-GMP platform.
I have now reported this to Kia, and awaiting their response.
I am enjoying it so far, but thought I would mention an issue that I have encountered twice.
I have twice charged on CCS chargers, and have forgotten to turn the car off completely before the charging session started.
This has resulted in the car doing the following:
- Bricking itself …
- Unable to start/turn off the car
- Unable to get out of neutral gear
- Unable to lock/unlock the doors
The 1st time it just sorted itself out (I must have got enough distance between me and the car … more on this later!).
The 2nd time, I had to call the RAC Recovery service, as no matter what I did, I was unable to get the car going again.
RAC guy; John was excellent. He took the lead acid battery off to see if this would reset the car. It didn’t. The Kia Connect app was stating the lead acid battery was low, so John put it on charge to pump some volts into it. This did nothing to change the status.
After much head scratching, John asked me to walk away from the car with my key.
As I increased the distance of the key from the vehicle, he was able to press the start button, and the car jumped into a Ready State, and normal operation resumed!
I previously believed that this was due to the car being in an ON state when CCS DC Charging, but it appears that a few owners are now getting "bricking" or "zombie" issues even when not charging, and this is also being reported by Ioniq 5 drivers too, so appears to be related to the e-GMP platform.
I have now reported this to Kia, and awaiting their response.