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Discussion Starter · #1 · (Edited)
I have been wondering this for some time, are we in the UK with long back orders being told the truth about our delays.

Every time I speak to my dealer he says the delay is due to this part or this part.

Now this now does not add up and I wonder if what I think has happened is in fact what happened.

Now stick with me on this,

I have had on order like others a Kia EV6 GT Line S AWD with Heat Pump on order since July 2021.

Now I am told the order is delayed because they are short on parts, now this is where my head starts to think, hang on a minute how can you be short of parts.

Kia is trying to get the EV6 across all market locations and are we being delayed due to this desire to get the car on all markets.

For example, the USA EV6 First Edition cars have just been delivered but they are using every single part that my order requires and these cars were offered after my order.

So is Kia supplying cars in other markets to get the brand out there at the expense of current customer orders.

I may be looking at this wrong but the excuses of parts can not be true when they are building other countries cars using these parts.


Shortage of Heat Pumps - Fitted to USA First Editions
Shortage due to Sunroof Parts - Fitted to USA First Editions
Shortage on AWD system - Fitted to USA First Editions

Every excuse of what's missing is being used on the First Edition USA cars.

So nothing against my USA friends, I want everyone to have there car but are Kia delaying our orders to supply other markets at our expense using excuses that do not add up.

And this may also be the case in other countries also that there First Editions cars are being made ahead of UK orders.

I maybe wrong but the more I think about it the more it makes sense and the more I think Kia and or the dealers are not being 100% truthful with us.

Sorry bit of a rant.
 

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BMW 530i xdrive. EV6 GT line AWD on order.
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I suspect the messages you receive are like Chinese whispers.

The orders will be based on allocations to different markets and production plans for different model specs. On top there are all the global supply and semiconductor issues to complicate things further.

I'm in Sweden, but when I placed my order, it sounded very much like it was coming out of a production allocation for Kia Sweden - I saw on screen the number of cars available in different specs and colours with estimated delivery times. When I last followed-up with my dealer, I was emailed a screenshot of the different stages of delivery from order, through production and shipment etc with estimated date for each stage. My order has been delayed by 5 weeks (so far....), but he also said new orders for the same spec now have a 12 month wait, presumably because the initial allocation of cars to Sweden have all been sold/ordered (it was around 4 months when I ordered).

At least that's my interpretation of what's going on behind the scenes. Ultimately, Kia Korea are selling the car to Kia Sweden. They then sell to the dealer and to me.
 

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Discussion Starter · #3 ·
I get the supply issues but when I am told there is issue with parts and then they build other market cars using these parts it does not make sense to me.

All I can think is Kia are keen to get the cars on all Markets at the expense of orders place well before that market place.
 

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BMW 530i xdrive. EV6 GT line AWD on order.
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I get the supply issues but when I am told there is issue with parts and then they build other market cars using these parts it does not make sense to me.

All I can think is Kia are keen to get the cars on all Markets at the expense of orders place well before that market place.
Right, but there are probably commitments between Kia Korea and the various importers/affiliates for a certain volume of cars, made well in advance of launch. I get your point and agree, but aside from some countries shouting louder than others, there's not much to be done - Kia HQ need to balance fulfilling orders with brand promotion, and having EV6s rolling on the streets around the world will help sell other Kia's. Normally this works more smoothly...
 

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Discussion Starter · #5 ·
Right, but there are probably commitments between Kia Korea and the various importers/affiliates for a certain volume of cars, made well in advance of launch. I get your point and agree, but aside from some countries shouting louder than others, there's not much to be done - Kia HQ need to balance fulfilling orders with brand promotion, and having EV6s rolling on the streets around the world will help sell other Kia's. Normally this works more smoothly...
That's the point I was making. (y)
 

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I actually think what is more annoying re the USA delivery situation is the fact there are dealers on F/book actually brazenly touting cars around that they have in stock.So these aren't orders there are surplus.
 

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I actually think what is more annoying re the USA delivery situation is the fact there are dealers on F/book actually brazenly touting cars around that they have in stock.So these aren't orders there are surplus.
They were probably orders where the customer wasn't happy to pay a $10k markup so they became surplus.
 

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Discussion Starter · #9 ·
I actually think what is more annoying re the USA delivery situation is the fact there are dealers on F/book actually brazenly touting cars around that they have in stock.So these aren't orders there are surplus.
Agree and we were told in the UK that dealers were at this moment in time not allowed to order stock cars only customer cars but then I suppose with the issues in the USA over mark ups they could be customers cancelling there order.
 

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I think JK is right AND Kia is telling the truth. There is a shortage of the stated parts overall, and the ones they have, have already been reserved for other market launches, which results in those cars getting delivered whilst older orders in other markets are not.
 

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Yep, agree with this, Kia must be holding back our cars, so that they are able to distribute them over several countries.

Did mention it on a previous thread saying that they have used the parts on USA FE cars

Unfortunately I can see the sense of this, but it doesn't make me any happier that we are getting penalised because we want the top spec car. Maybe there is less profit on a GT-Line S AWD than the rest?

I want my car now and am going to hold my breath until I get it...........:mad:
 

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I don't think that there is a big conspiracy here. The parts that you need certainly exist but they have already been assigned to a vehicle that is destined to be shipped elsewhere. I don't see any issues with that...that's just how they set up their allocation.

Similarly, the UK got cars 6 months before Canada sees a single one...again, the car exists, and is being delivered, but all the cars made thus far are destined elsewhere.
 

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Yeah. For Canada, anyone who ordered in December (so not part of the initial batch of 200 units) will be waiting between May and September for delivery (depending on spec. GT-Line cars are late summer, lower trims are late spring/early summer). Those that are placing orders today are told to expect delivery as late as summer of 2023!
 

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America will be a lot bigger volume seller than the UK.
I bet Norway can sell more cars than the UK with 1/14th the population.

Car arrives when it arrives. UK is not the only market in the world Kia are selling the cars too, but the way some people are going on about it, you would think we were.
Each market (Importer) will have set an allocation to what they are expecting to sell and will be given cars on the expected order.

So, maybe Kia UK were not optimistic enough to book build slots from Kia HQ.

I was told my car would arrive June. Not going to be in pestering a dealer every week, as i feel some may well be doing, and pissing the dealer off. In fact, never contacted the dealer since i place my order, and don’t think i will be bothering asking till at least May for any updates.

I was quoted 12 month delivery on a VW Crafter, and thats a van.
There are global shortages on chips, and god knows how many chips are in every car. It is effecting every car maker, not just Kia.

There may be shortages on Sunroofs, Front Motors for the AWD versions. These are not going to the biggest sellers either. They are looking to sell the most popular versions, so probably a RWD, GT Line with no heat pump.
 
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Don't forget that they have to reconfigure the assembly line to switch from right hand drive to left. They'll switch back soonish because they have to fulfill Australian orders too.

It may have been that they only had just enough parts but some cars (including yours) didn't clear QC and unfortunately it happened right around when they reconfigured to make North American specs.

Ultimately, I think a few people got unlucky and it sucks and I'm sorry you're having to go through this.
 

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Discussion Starter · #16 ·
I don't think that there is a big conspiracy here. The parts that you need certainly exist but they have already been assigned to a vehicle that is destined to be shipped elsewhere. I don't see any issues with that...that's just how they set up their allocation.

Similarly, the UK got cars 6 months before Canada sees a single one...again, the car exists, and is being delivered, but all the cars made thus far are destined elsewhere.
Its not the conspiracy its in your words the UK got there cars before Canada or the USA so why is my order and others that was placed before the USA or Canada not delivered and they are telling us parts when cars ordered after our dates to the same spec are being delivered.

No offense to anyone here but to me it does not sit right on the Kia dealer telling me the cars are built in order which is clearly not the case.

I will be waiting around 10 to 12 months at least for the car, already been 8 months unless its delayed again yet same spec cars are being delivered outside the UK for orders that were placed only 3-4 months ago, you see my issue.
 

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Discussion Starter · #17 ·
I was told my car would arrive June. Not going to be in pestering a dealer every week, as i feel some may well be doing, and pissing the dealer off. In fact, never contacted the dealer since i place my order, and don’t think i will be bothering asking till at least May for any updates.
Could not agree more but using your statement I was told November or December now could be July,

If you were told June and it will not be with you till 2023 are you going to have the same thoughts?
 

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No, but i would not wait a year. Would cancel it and buy something else, but i imagine be delays on whatever else it would be. (Tesla Y built in Germany or something).
Might get my Crafter van after all.

But in my opinion, i cannot see how people can say that have been waiting 10 month, a year for a car that was not physically available till 3 months ago or so.

I have ran 3 VW Amaroks over the last 9 years. There is a new one coming in 2023. If i place an order today, i cannot then come as say i have waited 13 months for it, if i got it in March 2023 when it may not be physically available till Jan 2023. (Will be a rebadged Ford Ranger anyway, so f*ck that).

Im sure they are pumping out 4 figure sums of EV6’s per day at the factory, to possibly 50-80 countries currently.

Kia UK will have said to Kia HQ, we think we can sell xxxx amount in 2022. We will pre-order slots in the manufacturing line for xxxx Air, xxxx GT Line, xxxx GTLS versions.
As had also been stated on here a few weeks ago, the number of cars with the top spec GTLS, AWD, HP was 56 for the whole of the UK. So in theory, yes build them all in one morning, or build them in dribs and drabs.
Looks like you will have to wait, the same as me. The main difference (for example your case and mine for the same spec of car) is you pre ordered a car that you could not get and have been waiting 10 months, i waited for a car to actually be available to test drive (and the fact i had never even contemplated buying one until saw one at the local dealer on passing) and have only been waiting 1 month, but the cars may well turn up on the same boat.

We will see in time, but hopefully when they do, they are working with no issues. I would be more pissed off having an early car with lots of issues than having to wait for a car that works. Never had a Kia before, (been VW for years) and that would have put me right off ever having another. Very briefly looked at a ID4, but thought they were cheaply built interior wise (and boring as hell to look at), compared to the build quality a VW normal is.

If you add Tesla to the mix, they make 4 cars. So not much factory re tooling required, or factory lines.
Ones in China built to a half decent quality, the ones in America seem to built by firing parts at them with a Catapult (by European or Japanese/Korean build quality standards). If i was to go for a Tesla, would only ever contemplate one built in Germany.
I work overseas and i see models of Kia that i have never seen in Europe. Models of other major brands i have never seen in Europe.
 

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Discussion Starter · #19 ·
But in my opinion, i cannot see how people can say that have been waiting 10 month, a year for a car that was not physically available till 3 months ago or so.
Well like to disappoint you but I am waiting and I know another member who placed there order in May 2021 and so are others like me waiting.

It was available in basic trim.

Was not available if you wanted the GT Line S AWD with Heat Pump.
 

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Just for info.

I pre-ordered my car in May for a Nov delivery, saw one in July and had a test drive in October.

Thought the idea of taking pre-orders is that Kia could then make sure that the cars ordered would be produced and delivered when originally quoted. I didn't expect it to be Nov with the current chip shortage, but to be now told there isn't ANY concrete delivery date only rumours is a joke.

Why bother asking how many x,y,z cars and then not actually producing them for the UK orders and yet then going on to supply almost the same spec car in other countries?
 
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