Call Kia, but please post what you get.
What exactly do you mean by "can't get navigation to work"--do you mean the map doesn't display and/or track your vehicle's location whatsoever, or you mean it won't let you select a waypoint/destination?One year later my premium navigation expired on my 2022 EV6 and now I can't get navigation to work. Screen says press reconfigure button but nothing happens. Any suggestions?
They're not charging for navigation (you'll still have the maps and route guidance). Kia Connect brings additional functionality to the navigation such as cloud-based voice search for destinations (addresses/POI) and connected route guidance (for EV route planning). Voice recognition is also expanded with a Kia Connect subscription to include commands such as turning on/off heated or ventilated seats, opening the power tailgate, open/close the charge door etc.To make sure I'm understanding this, there's an additional level of navigation offered besides the system when you buy the car, for which Kia is charging? Or are we talking about Kia Connect? I was eventually going to switch to a Kia from my Hyundai but if they are charging for navigation... I hated that with the new Toyota I had for a week.
I didn't know my wife did the voice-over for Apple Maps 🤣Except for route planning for battery pre condition which does not require a subscription why worry when apple, google or Waze can be used with voice. The Kia Voice Recognition is one of the worst I have dealt with. Never able to hear the the information, or worst just gives you the wrong information. The worst one was told it to turn on cooling seats and it raised the volume to to the radio.. Go Figure. Bottom line, I let my subscription lapsed and have not missed it and use car play instead..
I did run in a situation recently while using kia navigation where I needed to change route, so just ended up using Apple Maps with voice, no issues there.. My only complaint using Apple Maps the voice is always yelling at me saying things like you idiot you just missed the cutoff I gave you, are you driving with your eyes closed, can't you follow directions. Gets annoying