Kia EV6 Forum banner

Navigation Updater - Updates Temporarily Unavailable

6702 Views 107 Replies 36 Participants Last post by  fragile
Does anyone know why I am getting this message over the past days that I have been trying to update my EV^?
Font Rectangle Parallel Screenshot Technology
See less See more
21 - 40 of 108 Posts
I've had my EV6 for a year as well. I did install the May 2023 update in both my car and my wife's 2020 Soul EV. Neither of us have experienced any issues with the update so far - knock on wood.

I think it is inconsiderate at the very least plus bordering on arrogance for Kia not to give a clear and reasonable explanation for pulling the software update. A lot of people who have already installed the update are likely concerned as to how it might negatively affect the vehicle, and may be concerned if there is any risk involved.

Thx to my computer/IT background I understand the update primarily affects the NAV and entertainment rather than the vehicle as a whole. So I am not too concerned. However since the NAV software impacts battery preconditioning I guess there could be an issue. Could the battery preheating be turned on and not shut off, or something like that? I think not likely, but I haven't the benefit of seeing the program coding.

It is so typical for software engineers and programmers to have the end user do quality assurance.
Also, for the last two updates (plus Feb), nothing was mentioned/added as to what was changed for the minor revision update.
Kia PR definitely needs to become more informative on all issues related to the vehicle. I really like the car but would like even more to see the company stay in touch with its customers.
  • Like
Reactions: 2
Kia PR definitely needs to become more informative on all issues related to the vehicle. I really like the car but would like even more to see the company stay in touch with its customers.
AMEN TO THAT! ;-) As a new EV6 owner, this whole S/W update program remains mysterious....is there an update.....how do you find out....is it automatic, do you have to download, is it OTA, is it only dealer installed, will any process actually work, will your car be disabled as a result.....dealerships are little help.......NICE CAR, but........
  • Like
Reactions: 2
The May update was taken down for EV6 to make fixes/additional changes. Then in notifications you’ll see the server is now offline until June 4.
I received an email from MapNSoft saying that the update will be available on May 29, 2023. It would be nice if they posted this information as a notification so people don't have to email them to findout.
Maybe they already got enough complaints about people's wireless carplay dongles not working and are looking into that. That is the only problem I have seen posted thus far with the new update after install.
According to MapNSoft you can purchase the update starting May 29. The download server is broken until June 4. I emailed back asking when OTA updates will be available. I never liked playing 20 questions. It would be nice if they just posted the various availability so people know what to expect.
Threads merged.
  • Like
Reactions: 2
These are the files on my flashdrive, I updated the day it came out. I self hosted them here on my Synology NAS, its about 36GB total. Use at your own risk: Connecting...
I have gigabit fiber up/down, but not sure how fast it will be.
The update has been fine for me, no complaints here.
I just received this email.
We do want to inform you the map and software update for the GEN 5W head units was pulled from the Navigation Updater for software revisions and is temporarily unavailable to download Your vehicle's head unit is a GEN 5W. You can check back on the Navigation Updater in 2 weeks to see if it has become available to download.

We apologize for the inconvenience this has caused. If you have questions, please contact us.
These are the files on my flashdrive, I updated the day it came out. I self hosted them here on my Synology NAS, its about 36GB total. Use at your own risk: Connecting...
I have gigabit fiber up/down, but not sure how fast it will be.
The update has been fine for me, no complaints here.
Thank you for offering this. I don't want to seem ungrateful, but do you happen to have the November 22 update? I am currently having trouble with my radio and some have fixed this problem by reinstalling the last version of the November update. I never installed the May update and am a little wary of installing it since I am already having issues
Thank you for offering this. I don't want to seem ungrateful, but do you happen to have the November 22 update? I am currently having trouble with my radio and some have fixed this problem by reinstalling the last version of the November update. I never installed the May update and am a little wary of installing it since I am already having issues
I dont have that update unfortunately.
Thank you for offering this. I don't want to seem ungrateful, but do you happen to have the November 22 update? I am currently having trouble with my radio and some have fixed this problem by reinstalling the last version of the November update. I never installed the May update and am a little wary of installing it since I am already having issues
I believe I might still have this, but at home. I won't be back home for another couple weeks. I can check then and see if I have them.
  • Like
Reactions: 1
The May update was taken down for EV6 to make fixes/additional changes. Then in notifications you’ll see the server is now offline until June 4.
Maybe this will help saw it a couple days ago .... :
I performed the update successfully about 10 days ago but just realized that the surround sound, Meridian stage features are gone. Anyone else notice this?
I performed the update successfully about 10 days ago but just realized that the surround sound, Meridian stage features are gone. Anyone else notice this?
Are you talking about the button where you can select between Authentic, Surround, or Custom? In any case, IIRC the menu setting where you could select those three modes was removed in the November 2022 update (or was it the one before that?)--now you have to tap the button in the upper right-hand corner of the screen while in each media source (e.g,. FM, SXM, BT Audio, etc.) to switch between modes. Note--to select the sound mode for Carplay/AA you actually need to do it via BT Audio in order for the sound mode to apply to Carplay/AA.
  • Like
Reactions: 3
That is not a positive piece of information! This is the reason that Tesla has it all over the competition.
I beg to differ, I dumped a 2019 Tesla Model 3 Performance for a 2022 Kea EV6 GT Line AWD simply because I was tired of the collection of small yet aggravating issues I was experiencing. My first dealership experience involved a laundry list of issues I found within the first 30 days of ownership. Amazing a new car can leave the factory with obvious panel gaps, paint imperfections and a rear seat not fully bolted in correctly.
  • Like
  • Wow
Reactions: 2
It would be nice if they separated software updates from navigation map updates. If the reason they pulled this update was due to software bugs, I don't see why we shouldn't be able to get the map updates.
It would be nice if they separated software updates from navigation map updates. If the reason they pulled this update was due to software bugs, I don't see why we shouldn't be able to get the map updates.
I think that's because the driver-applied OTA updates affect both the map and the rest of the infotainment system (the entire right screen). I don't think it would make sense to separate out the updates when map updates are not the majority of the changes. Not to mention not everyone uses the factory maps, whereas everyone uses the infotainment system.

I do wish the EV6 would have come with HMG's Gen 6 infotainment system like the Ioniq 6 & EV9 instead of the old Gen 5W. This Gen 5W is super laggy on boot. It is inexcusable that it takes 10 seconds to just change the color theme between black and white if you drove last time in the night/day.
Are you talking about the button where you can select between Authentic, Surround, or Custom? In any case, IIRC the menu setting where you could select those three modes was removed in the November 2022 update (or was it the one before that?)--now you have to tap the button in the upper right-hand corner of the screen while in each media source (e.g,. FM, SXM, BT Audio, etc.) to switch between modes. Note--to select the sound mode for Carplay/AA you actually need to do it via BT Audio in order for the sound mode to apply to Carplay/AA.
Not the area I am speaking about. When you go to Setup/Sound there are several buttons in that submenu. One of them I believe says Premium Sound. Prior to the update that menu had options like the button you described and you could toggle between the on stage, audience, etc. and also do the custom settings which are what remains in the menu now. I own a 2023 and you stated that the update from November or so removed those features so I am wondering if even though my car was built in October 2022 if I had the old Navigation software running and didn't even know it because now it is different as I mentioned.
Not the area I am speaking about. When you go to Setup/Sound there are several buttons in that submenu. One of them I believe says Premium Sound. Prior to the update that menu had options like the button you described and you could toggle between the on stage, audience, etc. and also do the custom settings which are what remains in the menu now. I own a 2023 and you stated that the update from November or so removed those features so I am wondering if even though my car was built in October 2022 if I had the old Navigation software running and didn't even know it because now it is different as I mentioned.
Ah, I didn't realize yours was a 2023, but yeah on my 2022 all of those settings you described were accessible via Setup -> Sound, but ever since one of the recent updates the only Meridian-specific options you can select from that submenu is to modify the Custom mode setting and a setting that adjusts the Meridian volume depending on ambient noise level (I think--I don't have my car with me, otherwise I'd know for sure).
21 - 40 of 108 Posts
Top