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138 Posts
PRE HEAT ISSUES
The scheduled charging problem I had now appears to be resolved. But I still cannot pre heat my car.
The app says “(success) Climate control activated” a few seconds later, I get a message “(Alarm) Charging cable unplugged. Cannot activate target temperature. Please check your charging cable connection”
I know others have been having a similar problem.
I emailed the dealer this morning he has been in touch with KIA Technical, they asked if I’m using the KIA cable, No I have a tethered type 2 cab,e on my wall box. I have had no troubles with this cable or the wall box since it was installed.
I have been asked to take the car back to the dealership so they can check this on their cables.
I have 2 other type 2 cables I shall take with me. I shall keep you posted.
The scheduled charging problem I had now appears to be resolved. But I still cannot pre heat my car.
The app says “(success) Climate control activated” a few seconds later, I get a message “(Alarm) Charging cable unplugged. Cannot activate target temperature. Please check your charging cable connection”
I know others have been having a similar problem.
I emailed the dealer this morning he has been in touch with KIA Technical, they asked if I’m using the KIA cable, No I have a tethered type 2 cab,e on my wall box. I have had no troubles with this cable or the wall box since it was installed.
I have been asked to take the car back to the dealership so they can check this on their cables.
I have 2 other type 2 cables I shall take with me. I shall keep you posted.