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Are there any other EV6 owners whose tailgate is misaligned where one side is not level. My dealer attempted to have it adjusted but it could not be. The body shop they use attempted adjustments but none worked. Factory rep was upset he tried. According to the factory rep she said it is within specs and all EV6 are like this. According to most I have seen they are perfect. Seems to me the factory rep just does not want to deal with it or create a problem or upset the apple cart with Kia corporate. Some might consider it minor but it bothers me. The top of light is also out of alignment. How is yours since the factory rep claims all are the same. From pictures owners have posted it seems most are perfect and the factory rep just does not want to deal with it.

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Discussion Starter · #104 ·
I promised Steve above I'd get some closer photos uploaded: here they are. Mine is going into the dealer next week overnight to assess this issue at a bodyshop, and hopefully to switch out the interior V2L outlet for the correct Australian one (ours has a UK socket - can you believe it?).

You can see the clear difference in the larger gap on the RHS compared to the LHS. The chrome strip lines up okay. The lightbar alignment is within my tolerance.

All the other new ones I've seen in the flesh (only two!) have perfect alignment of the LH and RH clearance gaps.

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That's up there with the worst gap photo so far, its almost hitting.

So when these cars are built people go around checking the gaps, not sure who checked your car as it would appear it was not done.

Good luck with the fix and pop some images up when you get it back so we can see the difference.
 

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Make sure they see why it happened, opening tailgate when car not completely level. If they really investigate it they will probably see metal flexed and now damaged where the hinges attach to the body. This is a structural issue. Watch Kia instead of fixing all vehicles to prevent this come out with a bulletin advising car must be level when opening tailgate. If Kia does not want to fix mine I am going to try to file a lemon law buyback because if I open mine when not level will probably do same with mine.
 

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That's up there with the worst gap photo so far, its almost hitting.

So when these cars are built people go around checking the gaps, not sure who checked your car as it would appear it was not done.

Good luck with the fix and pop some images up when you get it back so we can see the difference.
In his videos you can see why, the tailgate was opened on uneven roadway and upon closing the tailgate gaps shifted and refused to close. In my opinion the tailgate is to heavy unbalalanced and where the hinges attach to the body the body flexes, can happen to every EV6.
 

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In his videos you can see why, the tailgate was opened on uneven roadway and upon closing the tailgate gaps shifted and refused to close. In my opinion the tailgate is to heavy unbalalanced and where the hinges attach to the body the body flexes, can happen to every EV6.
You are probably correct! I am fairly sure that KIA will adjust the design issue as production moves into the next model year....that said, we "first timers" will need to be "aware and careful" and realize there may not be a simple fix. Not the first time for "first buyers" of brand new vehicles.
 

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Tested this out on my UK GT Line, on I ever roads like the original posts there is no issue, tilting the car on a kerb also is ok, tailgate never moves position and always closes. I don’t think this flex is happening to every car.
 

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Tested this out on my UK GT Line, on I ever roads like the original posts there is no issue, tilting the car on a kerb also is ok, tailgate never moves position and always closes. I don’t think this flex is happening to every car.
Sounds good, might be something they changed in production as there have been a few that the tailgate height on one side is misaligned that they cannot correct. Mine was sent to the independent body shop the dealer uses, after 4 days and numerous tries at adjustment they could not get it right and said would need real body work to correct it. Service mgr reported it to his factory rep who chatised him for even trying. Makes me wonder if Kia realizes they have a problem with no fix so keeping it quiet. There were 3 different cars and videos with the same opening/closing defect but could not load those, some on facebook. I am dropping it off next week to the dealer for the field tech to look at, expect him to use the corporate line heard before that mine looks better then some he has seen, well that is 3rd visit spoke to my state Fl concerning the lemon law and will file, compiled 50 pictures of perfect tailgate alignment for them. My first choice is to fix it, 2nd replace with same and last which I really do not want is buyback, as I like the car otherwise would not have paid $5k over msrp though my selling dealing is horrible Galeana Kia, when I took it to them saw it on delivery they said we will adjust first visit, well first visit body shop mgr/foreman stated "it is a mass produced car not a Bentley and I am not touching it", my complaint to Kua customer service got no where, I sent a certified letter to CEO Kia America in Ca and was received by front desk/mailroom but no response and a registered letter to CEO Kia Motors Korea again no response. No other way to contact Kia Corporate.
 

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Discussion Starter · #111 ·
A quick update to my original post: the car went in for assessment by a body shop just over a week ago. The body shop professionals confirmed it's not a simple hinge adjustment and have prepared a report (which I have not seen). The basic idea is:

After approval to go ahead from Kia Australia, the car gets booked in for an in-depth attempt where they drop the headliner and try to adjust from there.

If that doesn't fix it, then new hinges.

If that doesn't fix it, then potential tailgate replacement (not sure how that really solves a hinge/body alignment, but these guys know what they're doing).

If that doesn't fix it, then... who knows.

But the dealer has been terrific and clearly wants the problem solved.

I will update as and when I find out anything else.

Glad to hear it's not widespread and grateful to others for testing under similar circumstances.
 

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Have the tailgate alignment issue, and can tell it’s worse when opened/closed on a tilt. Spoke with selling dealer and they want to poke and prod the vehicle. Unfortunately not able to give up the car for discovery of what is an obvious defect, seems senseless to waste anyones time. No acknowledgement that some may be having the issue. I asked them to document and contact Kia corporate. Will try another dealer. Not sure if there is an actual fix for those who have the issue. Mfgr date on driver door for correlation: 2/22
 

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Discussion Starter · #113 ·
Have the tailgate alignment issue, and can tell it’s worse when opened/closed on a tilt. Spoke with selling dealer and they want to poke and prod the vehicle. Unfortunately not able to give up the car for discovery of what is an obvious defect, seems senseless to waste anyones time. No acknowledgement that some may be having the issue. I asked them to document and contact Kia corporate. Will try another dealer. Not sure if there is an actual fix for those who have the issue. Mfgr date on driver door for correlation: 2/22
Sorry to hear you are having the same issue. I heard this week that the bodyshop's report on mine (along with a quote to investigate further and fix) has now gone off to Kia Australia. It's certainly taking a long time (not really my dealer's fault with other external factors such as short staff with COVID etc). I would have thought their engineers would really want to jump on this, it's meant to be a flagship vehicle for them. Especially if it gets reported on public forums (what with this, the amp blowing issues, the noisy front motor for some AWD models when driven in eco, you'd think they'd be wanting to show real effort and concern for their first adopters!).

My manufacture date is Jan 22.
 

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I just found this thread and I am now worried. I have unever gaps but nothing like what you guys have shown. It's enough that I noticed it but others who aren't picky won't.

Here are my gaps. Not horrific but not perfect. Opening and closing while one rear wheel is on a curb doesn't impact operation but I can feel that the gaps change as a result, so I think there is some flex.

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What is more concerning for me is the slight deformation in the rails above the doors. I have minor deformation on both sides, right above the B pillar. It's very subtle and I can only see it if something is reflecting against it. Thoughts?
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I just found this thread and I am now worried. I have unever gaps but nothing like what you guys have shown. It's enough that I noticed it but others who aren't picky won't.

Here are my gaps. Not horrific but not perfect. Opening and closing while one rear wheel is on a curb doesn't impact operation but I can feel that the gaps change as a result, so I think there is some flex.

View attachment 9345
View attachment 9344

What is more concerning for me is the slight deformation in the rails above the doors. I have minor deformation on both sides, right above the B pillar. It's very subtle and I can only see it if something is reflecting against it. Thoughts?
View attachment 9346
Do not think your get the gaps any closer to be fair, as for the top rail, what does your dealer think?
 

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Do not think your get the gaps any closer to be fair, as for the top rail, what does your dealer think?
Yea the gaps are uneven, not perfect, but but not terrible. I'd rather not fiddle with it.

As for the rails, I haven't checked with the dealer yet. There are like 10 EV6 in my whole city, and the dealers here suck and don't know anything about them yet.

Did you notice the same sort of deformation on yours? Again, it's super subtle and can only be seen when something is reflecting against it.
 

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Yea the gaps are uneven, not perfect, but but not terrible. I'd rather not fiddle with it.

As for the rails, I haven't checked with the dealer yet. There are like 10 EV6 in my whole city, and the dealers here suck and don't know anything about them yet.

Did you notice the same sort of deformation on yours? Again, it's super subtle and can only be seen when something is reflecting against it.
Sorry to hear about the dealers.

As for issues, no I went over mine and the only issue I had was incorrect coloured panels on the charge port area and the same on the opposite side and the dealer got new panels fitted and problem solved.
 

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Sorry to hear about the dealers.

As for issues, no I went over mine and the only issue I had was incorrect coloured panels on the charge port area and the same on the opposite side and the dealer got new panels fitted and problem solved.
Thanks for checking. I suspect it is due to the weld points in that area. As I said, it is very hard to see. I tried taking a video of it, you might be able to make it out or not, it's just the you can see the reflection distort ever so slightly.

For the trunk gap, do you think that sort of variance is normal on a mass produced car? Honestly it's hard for me to say since I never looked for these things in previous cars.

 

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Thanks for checking. I suspect it is due to the weld points in that area. As I said, it is very hard to see. I tried taking a video of it, you might be able to make it out or not, it's just the you can see the reflection distort ever so slightly.

For the trunk gap, do you think that sort of variance is normal on a mass produced car? Honestly it's hard for me to say since I never looked for these things in previous cars.

We have seen worse on here then yours and nothing gets changed, some are better then others, mine is not too bad, one side of the tailgate sits slightly higher.
 

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We have seen worse on here then yours and nothing gets changed, some are better then others, mine is not too bad, one side of the tailgate sits slightly higher.
Thanks. On one hand, KIA is not known to be a top notch manufacturer so small things like that are to be expected...but then again, it's a $60k car or more in some regions, I expect better. Someone mentioned on one of the forums that the EV6 and Ioniq 5 are actually a $30k car with a $30k electric drivetrain/batteries slapped on. Looking at it from that perspective, it makes sense. Can't expect The quality to match that of an equivalently priced gas vehicle. I'm just disappointed because this is the most expensive car I ever bought.

As you said though, it's not the worst (low bar lol) and function is not affected. I did the test where I parked with one wheel on the curb and there was flex because I noticed a difference in the gap, but it was nowhere near the other people on here with the parts rubbing. I don't think I'll fiddle with it because it might make things worse, so I'll just live with it. When I have time, I'll take calipers and actually measure it out.
 
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