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Ordered July 21 Yacht Blue GT Line S AWD with Heat Pump Arrived 14 May 2022
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Thanks. On one hand, KIA is not known to be a top notch manufacturer so small things like that are to be expected...but then again, it's a $60k car or more in some regions, I expect better. Someone mentioned on one of the forums that the EV6 and Ioniq 5 are actually a $30k car with a $30k electric drivetrain/batteries slapped on. Looking at it from that perspective, it makes sense. Can't expect The quality to match that of an equivalently priced gas vehicle. I'm just disappointed because this is the most expensive car I ever bought.

As you said though, it's not the worst (low bar lol) and function is not affected. I did the test where I parked with one wheel on the curb and there was flex because I noticed a difference in the gap, but it was nowhere near the other people on here with the parts rubbing. I don't think I'll fiddle with it because it might make things worse, so I'll just live with it. When I have time, I'll take calipers and actually measure it out.
I went to a car show in the summer, you should see how bad the panel gaps and alignment were on cars well over 100K, Rolls Royce who advertise how good there builds are, when i pointed out a bad panel gap on a Ghost model I thought the guy was going to cry.

You do not get the same level you used to get where cars were built by hand from the ground up.
 

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Discussion Starter · #122 ·
Yes, I think there is a difference between perfect and what is acceptable and to some degree this will vary subjectively. @cenexxed yours does look misaligned but I doubt anyone will do anything about it. Mine is now back from the dealer / bodyshop and I haven't seen it yet, but my wife says it's much better (she's yet to give it the curb test, but as long as it passes that, I'll call it done).

To my dealer's credit, they have been fantastic about it the whole way through, so there is hope for those located in Australia. By comparison, Kia USA and their dealer network don't seem to be up to scratch (or at least extremely inconsistent).
 

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Yes, I think there is a difference between perfect and what is acceptable and to some degree this will vary subjectively. @cenexxed yours does look misaligned but I doubt anyone will do anything about it. Mine is now back from the dealer / bodyshop and I haven't seen it yet, but my wife says it's much better (she's yet to give it the curb test, but as long as it passes that, I'll call it done).

To my dealer's credit, they have been fantastic about it the whole way through, so there is hope for those located in Australia. By comparison, Kia USA and their dealer network don't seem to be up to scratch (or at least extremely inconsistent).
Yea mine is off by about 2mm when I measure the narrowest gap to the largest gap (I used calipers). The top panel between the rear glass and the light bar is pretty even. I recently realized that that piece is actually a plastic body coloured trim which is installed on top (which explains why the gap there is different than the gap below). Beyond that, the silver piece of trim on the trunk seems okay. I am not sure I want to mess with it because I don't want this to become a back and forth hassle with the dealer. It's a real skill to make adjustments without throwing off the alignment elsewhere, and I am not sure the dealer is experienced enough in that kind of thing.

As I said, even with one wheel on the curb, the trunk closes without rubbing so I think it's fine. After this ordeal, I started paying attention and there are tons of cars with uneven gaps in the trunk area.

Do you know what your dealer did to fix it?
 

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Discussion Starter · #124 ·
Do you know what your dealer did to fix it?
No, not yet, as I'm overseas. My wife tried to track down the head mechanic who has run this warranty claim (a really good guy) but he wasn't to be located. I'll certainly track him down when I get back if not before and if there are key details that seem germane, I'll post them here :)

I think the thing that peeved me was seeing the other EV6s in the showroom that had perfect alignment (and correct V2L outlets, but that's another story). So we know they CAN do better... I've had two Kias before (one from new) and their construction standard is usually exemplary, in my opinion.
 

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No, not yet, as I'm overseas. My wife tried to track down the head mechanic who has run this warranty claim (a really good guy) but he wasn't to be located. I'll certainly track him down when I get back if not before and if there are key details that seem germane, I'll post them here :)

I think the thing that peeved me was seeing the other EV6s in the showroom that had perfect alignment (and correct V2L outlets, but that's another story). So we know they CAN do better... I've had two Kias before (one from new) and their construction standard is usually exemplary, in my opinion.
I hear you. I scoured the internet for press and road sightings of the EV6. Press cars seem to be well put together, but lots of EV6s seem to have the issue. It's a shame but at least I know I'm not alone.

On my next service call, I'll make a note of it for warranty purposes and ask them to perform no action. Just want it recorded for now. I already did that for another paint defect that was small but I decided to protect myself anyway.
 

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Quick update for you guys, I reported it to the dealer and they generated a zero dollar invoice stating that it is an issue but I didn't request a repair yet. For me, it's not terrible and I'd rather not mess with it if I don't have to.

That said, they did say adjustments are only covered for 1 year or 20k km (in Canada) so maybe they have changed my mind and I will get it fixed. Not sure yet, I feel like body shops m have the potential to mess it up even more. I've had bad experiences before where they messed up a fender and cracked the paint, which required a respray. It was a whole ordeal.
 

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Ordered July 21 Yacht Blue GT Line S AWD with Heat Pump Arrived 14 May 2022
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Quick update for you guys, I reported it to the dealer and they generated a zero dollar invoice stating that it is an issue but I didn't request a repair yet. For me, it's not terrible and I'd rather not mess with it if I don't have to.

That said, they did say adjustments are only covered for 1 year or 20k km (in Canada) so maybe they have changed my mind and I will get it fixed. Not sure yet, I feel like body shops m have the potential to mess it up even more. I've had bad experiences before where they messed up a fender and cracked the paint, which required a respray. It was a whole ordeal.
If you can live with it then I would leave it alone, if you cannot then get them to look at it but the end result maybe worse then you have. (y)
 

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No, not yet, as I'm overseas. My wife tried to track down the head mechanic who has run this warranty claim (a really good guy) but he wasn't to be located. I'll certainly track him down when I get back if not before and if there are key details that seem germane, I'll post them here :)

I think the thing that peeved me was seeing the other EV6s in the showroom that had perfect alignment (and correct V2L outlets, but that's another story). So we know they CAN do better... I've had two Kias before (one from new) and their construction standard is usually exemplary, in my opinion.
Hi there, just wondering if you were able to get any more info and if you were satisfied with the alignment. Cheers
 

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Ordered Oct.11, 2022 - GT-Line 2, Runway Red - delivery ???
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Two days ago my wife arrived home in the car and wasn’t able to access our garage, so as we often have (in our two other ICE Kias), she parked up a part of our driveway which has an incline and a slight slope to one side (see photo).

She opened the boot (this is in Australia, so I’m using Aussie talk) using the powered tailgate open (this is an AWD GT-line spec). Got the shopping out. Pressed the button on the tailgate to close it.

Then walked off… and heard the car beeping. She turned around to see the tailgate coming back up. So she walked back and pressed the close button again – and was horrified when the tailgate came down and fouled on the passenger side rear plastic lamp bar assembly, and wouldn’t close.

She called me down from the house and we could see that on this double-angled slope, the tailgate alignment is so far out that on the passenger side, it fouls, and on the driver side there is a huge gap. Is this a chassis flex problem? See photos (below shows the tailgate manually lowered to just where it is about to foul on the LH-rear. It's lowered to the same height in both photos - we didn't move it - and you can see the massive difference in the clearance).

View attachment 4483 View attachment 4484

The only way I could fix this was to gently push the tailgate down manually to almost closed, but not touching anything. Then carefully drive the car a few metres along to a flat part of our driveway (with the car warning me the tailgate wasn’t closed!), at which point it closes correctly – albeit with different gaps on each side that the dealer commented on today.

Today the car went into the local dealership for them to look at a different issue with charging settings, and the excellent head mechanic attended to our car (we have about 1500km on the clock now). He wasn’t impressed with the tailgate fit (on the level surface). He looked at this, said he'd test different parking angles and called me later in the day and says there is a body alignment issue – it’s not correct – they can’t fix it and they will have to send a report to Kia. Whether this is torsion in the skateboard-style “chassis” or an issue with how the tailgate itself is secured, I don’t know (and the dealers couldn't provide any insights), but it is quite concerning from an overall build quality point of view.

Now we know not to unload the car from the rear if parked at an inclined angle…

As soon as I hear anything, I’ll report back. Not really sure how they fix it, if it’s a structural design issue :(

Wondering if anyone else has noticed anything similar?
No you're not the only one. This link seems to describe a similar issue (under "structural problems");
 

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No you're not the only one. This link seems to describe a similar issue (under "structural problems");
That is an interesting read but I worry about the source. I find it hard to believe that various adjustments couldn't fix it, and if it was indeed a structural problem, we should see more side effects come out of it, I would expect. My dealer is terrible and is very pushy about getting it looked at, but I have zero confidence that they will tackle it properly, so I am waiting until I find a better dealer before I bring it up. Have to do it before the 1 year/20k KM though.
 

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Yikes! The glass on the main roof in between the windshield and the sunroof? I'll have to hunt down that thread.

I certainly can't say that the car feels anything but rock solid on the roads, and on our really bumpy Australian backroads (they tune the suspension locally which makes a huge difference. The Kias have always had a nice ride)
I had a 2019 Kona 2 liter that had a nice ride for the driver's seat but the passenger seat seemed much rougher to me. The passenger seat also only had manual adjustment.
 

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Discussion Starter · #132 ·
A quick update. While I was overseas, the dealer worked on the car (they stripped the headliner down as per Kia Australia's request and then sent it to a bodyshop) and I'm happy to say the issue is now fixed. I have no idea exactly what was done, but the car is in for its 15,000km service this week, so will ask. The pic doesn't really show it, but the alignment each side is now looking equal and the tailgate opens and closes perfectly in that spot in the photo (which is where we first discovered the problem).

Automotive parking light Vehicle Automotive tail & brake light Grille Hood
 

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Really happy for you Robert. I am glad that KIA came through.

I think that KIA Australia does try to do the right thing by us. I had a much smaller problem in that I discovered a small dent on my rear bumper which most probably happened during shipping. There were still bits of blue protective plastic around the dent, and I made the case to KIA that the damage occurred while the bumper was still covered by the protective wrap. KIA accepted that it was their fault and ended up replacing and respraying the new rear bumper. They also gave me a loan vehicle during the repair process.

Finally, did KIA say anything about not operating the rear hatch while the car is on a lateral incline ?
 
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