I was able to update the software in my car last night - but not without a hiccup.
I had never run the April update, so this my the first time going through the process. It went through the first 5 steps uneventfully, with Map taking the longest (about 30-35 minutes), and then the subsequent 4 steps going a bit faster. Then the unit rebooted twice and then showed a new "System Update" screen...I didn't get a picture, but here's one that
@klingon posted:
This part ran for a
very long time – maybe over an hour? – I never saw if the progress bar made it to the end. At some point during this whole process the 12v charging light illuminated on the dash – which wasn't entirely surprising.
Eventually the screen went blank. I turned on the car and the screen said something like "
Update unsuccessful – please see service center"...very troubling. But before I could get a picture it went away to black again. I got nervous.
I turned the car back on and
everything booted up like normal. Whew. I checked the software version, and it was indeed the new update. I went to every app, screen, and setting, and everything works. No settings lost. Drove the car this morning, no issues. All the changes that people have talked about were there.
I'm hoping that last message I saw was just a glitch in the updater and not indicative of something that will rear its ugly head in the future. It makes me wonder if the reason we don't have OTA infotainment updates (yet) is due to the process still being a bit unstable (and the updater being massive). On this forum alone, there's been such a wide contrast of experiences running the update, it makes me think it might not be bullet-proof enough to run un-monitored on thousands of vehicles.