[AlbertDC]

This is common across many manufacturers. Dealership cant fix anything if they dont find anything to fix. There are codes that will throw a check engine light (CEL), and those that dont but still log a code, and then messages that dont log a code. If a code is logged the dealer can look into it further, but if your warning doesnt log a code then it gets hard. One would think that Kia would have programmed the car to at least log a code when the "check electrical system" message gets displayed, but I personally havent dug into that so I cant say.

it sucks that this is common across manufacturers. I never encountered it with my previous Audis, but also never had an error message. But they did not charge trying to track down a possible coolant leak (which turned out to be bubbles in the system). The thing is that it is a huge error message that pops on the main display. It’s impossible to ignore it. It’s Kia’s error message, not “mine” 🤪, so Kia should pay to have it diagnosed. To me, that’s a very different scenario than me insisting on them finding a rattle, for instance, that they can’t quite hear and can’t track down. I understand the customer paying in that instance, but not when there’s an electrical error message flashing bright red in the main display!

 

[AlbertDC]

That's just wrong! Sure, charge us if we are asking them to fix a subjective complaint that is hard to replicate, like a thump or rattle, but if there is a WARNING light that is on, it should be completely on the manufacturer to cover all diagnostics and services needed to figure out the problem. That should be part of the warranty. What’s the point of the warranty if they won’t do the diagnostics required to find the problem.