[BanditTA]

Dealer today 100% confirmed the ICCU was fried and advised about the global back order on ICCUs. He gave me a rough estimate of 6-8 weeks but warned me prior ones had taken over 4 months. I have a feeling I won’t see the car again before the lease ends. Dealer gave the info to Kia consumer affairs today too.

I have an insurance payment due on it in a week and am debating if I should wait for the case to be closed out or just pay the 4 payments. I guess I can see if there’s some bare minimum coverage I can get while it’s dead.

For now I shifted my insurance month to month and adjusted my coverages a bit to buy me time for the case to be resolved.

 

[dalillama]

Sent off the documentation my case manager asked for in her voicemail from yesterday. Basically, they wanted a copy of my vehicle registration, the work order from the dealership, and any loan statements where payment was made while the vehicle was being serviced.

So, we'll see how it turns out fingers crossed.

 

[Mbaker]

Had you got the latest recall done?

Yes!

 

[Mbaker]

Had you got the latest recall done?

Yes I did.

 

[jdisco]

The amber light kicking on all of the time was something I noticed in the weeks leading up to my second ICCU failure as well; seemed like it was on very frequently and if I unlocked the car in the evening so I could plug it in, the amber light would kick right on. Since the ICCU replacement, I haven't seen the amber light at all. I'm sure it's been charging, just so infrequently that I haven't caught it.

Same. Since my ICCU replacement about a few weeks ago, I have seen my amber battery light once.

 

[Lotatoys]

This post on Reddit is encouraging (emphasis mine):

After seeing your Invoice I had a look at mine (repair completed on 03/19) and they installed the "new" 1XFFA0QQK ICCU and Coolant, but no fuse (?). No problems yet, but I've only put a little over 100 miles on it and have not DC fast charged yet. Fingers crossed.

 

[alansh42]

The QQK suffix seems to apply to recall parts. Maybe it means "quick" or priority? I don't think the QQK parts are any different physically than the non-suffixed parts.

For example, the bad driveshaft recall used 49560 GI000QQK for the part. In that thread someone complained about the part taking a long time and I wondered if the dealer ordered it correctly. They may have ordered the non-QQK part.

The TSB has the dealer check if the software is already updated when replacing the unit and to update it if it isn't. This implies there are older ICCUs in the parts pipeline.

 

[BanditTA]

10 days and counting. Talked to the dealer and they said they have no idea on ETA. Will call customer care tomorrow to see if my escalated case went anywhere. Else if this goes 30 days I’ll file an arbitration case myself. I don’t want to go the lemon law route as last time (had an Acura MDX with a windshield defect) I was left with peanuts after the lawyers took their cuts. I’m assuming I won’t get more than my remaining 4 lease payments back so not a lot of $s to be had here.

 

[art.friedson]

Coming up on 3 weeks since my 2022 EV6 with 19K miles bricked. The dealer gave me a brand-new Sportage as a loaner and has checked in twice a week to let me know that they have no word on when they will get a new ICCU. Kia opened a case and contacted me. The customer service guy said that initially, they were replacing the ICCUs with the same units. A re-engineering has been completed and the first batch of the new ICCUs has been sent out. The question is whether all of that shipment has been distributed or not, which will determine whether my continued wait will be days or weeks or months. I'll keep you posted.

 

[boaterva]

Wonder if the 2025s have this new version? Good luck on yours!

 

[art.friedson]

Wonder if the 2025s have this new version? Good luck on yours!

Thanks!

 

[Bob Cancelliere]

I had an ICCU failure last week. Luckily, it became apparent as soon as I left the garage, so it didn't become a major inconvenience. The Kia service department scheduled me for the following day and advised what I had suspected. No one, including Kia, is happy about the issue but they have been trying to remedy the problem with software fixes, none of which have worked and given EV6 owners cars to drive. Thankfully, they are not turning their back to the problem, they're standing by the product trying to do the right thing. Yes, it's an inconvenience, but what else besides giving us another ride, software updates, redesigning and replacing the ICCU can we expect them to do?

 

[allenkeeney]

I had an ICCU failure last week. Luckily, it became apparent as soon as I left the garage, so it didn't become a major inconvenience. The Kia service department scheduled me for the following day and advised what I had suspected. No one, including Kia, is happy about the issue but they have been trying to remedy the problem with software fixes, none of which have worked and given EV6 owners cars to drive. Thankfully, they are not turning their back to the problem, they're standing by the product trying to do the right thing. Yes, it's an inconvenience, but what else besides giving us another ride, software updates, redesigning and replacing the ICCU can we expect them to do?

Week 9: My part is in!!!! Hope they put it in soon.

 

[allenkeeney]

Week 9: My part is in!!!! Hope they put it in soon.

 

[allenkeeney]

Week 9: My part is in!!!! Hope they put it in soon.

Sorry. Didn’t mean to reply in thread.

 

[Bob Cancelliere]

Week 9: My part is in!!!! Hope they put it in soon.

When did you first bring your car in Allen?

 

[allenkeeney]

When did you first bring your car in Allen?

My car shut off on the Baltimore Beltway at 7 AM on Feb. 18. I waited 4 hours in very cold weather for the tow truck...so it didn't get to the dealer until afternoon.

 

[allenkeeney]

My car shut off on the Baltimore Beltway at 7 AM on Feb. 18. I waited 4 hours in very cold weather for the tow truck...so it didn't get to the dealer until afternoon.

I agree that they are doing the right things except i was wondering how it can take 9 weeks to get a part when they have new cars with them all over the lot....meaning that I felt Kia should have taken some from the factory to fill the backorders of these....I know that would suck for them too...but...

 

[BoogieWoogieWoogie]

...but what else besides giving us another ride, software updates, redesigning and replacing the ICCU can we expect them to do?

Replace the ICCU and 12V battery in all existing cars as a preventative recall.

 

[Greengarden74]

Approaching day 46 that my 2023 EV6 GT-line AWD has been with dealer. Different issue but they’ve basically done the same process troubleshooting. Among the fixes I‘ve been told they tried was new ICCU and new Power Train Assembly. Neither worked. They’re now waiting on techline to suggest another fix which I’m guessing will be replacing the vcms. After that, they’ll probably send a field tech.

Really loved the car. It was such a pleasure to drive. But after this experience, I’m either going with an EV from another car maker or sticking with KIA but a hybrid.

Also … I started the ball rolling on a lemon law case here in NJ. I know KIA corporate already received my letter of intent which is the first step of the process. They now have 10 days to fix the car. If no fix by then, I can file the claim and go from there.