[KiaevCan]

Notice two other changes that were not mentioned in the release notes

1. The nav lady’s voice changed.

2. Canadian models now have a wider range of voice commands, similar to UK models (see attached image)

“Houndify” are weather commands

I thought that the car already had different volume settings for different audio sources?

Oh, you might be right.

 

[T9RFBB]

Further delay of the EV6 map/infotainment software update.

The uodate had been briefly available on October 28th and then quickly pulled with no explanation from Kia. Some US and Canadian EV6 owners were successful in downloading the October update and a few managed to install it. Though I personally was able to download the update, it would not install.

A few days after that I contacted ManSoft via messaging and was advised by them that the release date was pushed back to mid-November. Which is now, this being the 15th.

I just got off the phone with support at MapnSoft and was advised that the EV6 map/infotainment update has now been pushed back to early December.

BTW the MapnSoft support person was informative, very supportive, and generous with their time, but has no control over the situation.other than to pass along concerns/comments to engineering.

The support person told me that the reason for pulling the October update was due to problems installing it. They confirmed they had spoken to at least one EV6 owner who had installed the October update but who was concerned because it had been pulled. The support person also insisted that OTA software updates is currently functional on the EV6. However OTA updates may be significantly delayed due to server capabilities, to the point that some vehicle owners (not necessarily EV6) are only recently getting an April update.

Incidentally, MapnSoft was originally known as Hyundai Autoever, then MapnSoft, and now Navigation Solution Center.
Contact info:
Phone: 1-888-757-0010
Email: info@mapnsoft.com
WEB site: mapnsoft.com
Location is Florida, USA

My understanding is the map/infotainment update is a key component to having battery pre-conditioning functional as it works in conjunction with two dealer installed system software updates required for battery pre-conditioning. As I write this it is below freezing and snow on the ground here in the Toronto area, and no battery pre-conditioning for fast charging in cold weather.

 

[KiaevCan]

Is OTA available in Canada? I don't see it under SW Info in the Infotainment setup menu.

Thanks for following up on it. Maybe it's a good thing and that battery pre-conditioning is coming to 2022 models in Canada. (half glass full, right?)

 

[T9RFBB]

I started this discussion thread at the end of July, reporting seeing a momentary message on the infotainment screen about an OTA update.

Keeping that in mind and @KiaevCan's question above, today I did a complete check of all the settings and screens in my EV6 and could not find anything that suggested OTA capability. I will try to contact the same person at MapnSoft (I have their name) to ask them if there is some way to clearly establish that OTA is available for my EV6 as they claimed in our most recent conversation.

I've also emailed my dealer again about whether and when Canadian EV6 owners will have battery pre-conditioning [or "New feature", "Battery conditioning" as its called in the October 20, 2022 Kia press realese].

I will let the forum know if I get an answer from MapnSoft and/or the dealer.

 

[KiaevCan]

The Oct (Nov) update is back online. Has anyone downloaded and try it out? I noticed that the map version is slightly different from mine (the Oct 25 download) and of course the software version is Nov 22 instead of Oct 25.

 

[T9RFBB]

The Oct (Nov) update is back online. Has anyone downloaded and try it out?

Thanks for the heads-up. I haven't been online for a few days so missed the early opportunity to get the update. I downloaded and installed it yesterday, both for my EV6 and my wife's 2020 Soul EV.

After the install on my EV I had to redo a few minor custom settings. Hopefully the update will solve the non-function voice commands on the Soul EV.

Over all my opion of the update is meh. Some plusses some minuses.

However, supposedly this map/infotainment update is required for battery pre-conditioning after two dealer installed updates. Here's hoping Kia comes through on that.🤞

 

[KiaevCan]

Yeah. I updated it again. Same changes.

Although, out of nowhere, it announced one speed/red light camera. And never again for the rest of the day. Went through the same intersection this morning and no warning.

When I go into the camera alert setting, it tells me to activate Kia Connect.

Honestly, this system is a joke. Every time we do an update, it keeps sending activation emails. Last time, it had issues with navigation routing. This time, it seems to be just speed camera notification.

Can they not work out the bugs before sending out the update?

 

[T9RFBB]

I haven't been driving all that much since the update. So haven't had any red light camera notification. Have had some odd notifications when stopped at a light with the cameras coming on. But its not consistent and I'm not sure what is triggering it. However, on both my EV6 and my wife's 2020 Soul EV we have lost voice search for address/POI. Typing in the search does work. Voice for phone calls works.

I did get the activation email after the install. In fact I had to choose an option on the vehicle screen to stop it from repeating the activation request.

Have noticed some minor differences such as the NAV voice is different (still female, US accent) with some odd pronunciations.

I contacted MapnSoft about the voice search issue (was directed there by Kia Connect). The support fellow at MapnSoft said I was not the first to call in with the voice search problem. They've asked for me to send some info like shots of the software versions and the error message that pops up - which is, "No Server Response. Please try again later."

Too bad I did the install late at night as I was in a hurry and again didn't think to photo/video what was happening. At least this time the install on my EV6 was successful, unlike back on October 28th when the install failed. The MapnSoft support person said that failed installs was the reason for pulling the update back then.

I guess Hyundai/Kia/MapnSoft/Here WeGo have taken the tack of most software developers these days, ie. the end user is the testbed and quality control. At least the engineers who designed the vehicle haven't done that, else it would be a driving nightmare.

And [how can this be?] I can use Here We Go NAV on my cellphone for free with more features and works great with easy to see maps with colours.

Regardless, I really like my EV6 and enjoy driving it. My wife really loves her Soul EV. Its a terrific town car.

 

[KiaevCan]

Another minor annoyance is the voice commands. If I need to connect to a server, I expect to be able to use casual voice recognition. If I have to use the exact command like a 2000s or 2010s vehicle, then why connect to the server at all?

e.g. seat warmer to level 1

you can’t say turn on seat warmer level 1 (sounds stupid, especially since if you want the heated seats on, you would say “turn on seat warmer” so why can’t I add on “level 1” to the same command?)

You must use the term seat warmer. Heated seats is not recognized

 

[Hawk]

Another minor annoyance is the voice commands.
You must use the term seat warmer. Heated seats is not recognized

Do you know why it’s called a seat warmer? Because “rear defroster” was already taken. 😀

 

[robby-d]

If anyone wants it, this is the same as the summary the infotainment system gives after the update, and is what you get if you follow the QR code it shows:

October 2022 Navigation Map and Software Update > Notice | Official Kia Navigation Update Website

Check out the latest update of Kia navigation

update.kia.com